Frequently Asked Questions
You’ve got questions, and we’ve got answers!
We don’t expect you to be the experts on playgrounds—that’s what we’re here for—so naturally you’ll have some things to ask us. You can always reach out with concerns and inquiries, but we’ve gathered the most common questions here for your convenience.
My playground is older, and does not meet today’s standards, can it be Grandfathered?
No, today’s safety guidelines and standards were established is the mid-1990’s. We are not aware of any exemptions for public play areas.
Will swings fit in my area?
It depends, the average size for two swings, ages 5-12 is about 32’x24’.
Does playground catalog pricing include installation?
Almost never. Usually, playground catalog pricing does not include installation, freight, or safety surfacing. Usually, prices in playground catalogs only refer to the list price or MSRP of the product you are viewing. For a better understanding of the entire pricing, please reach out to our sales team today!
Why buy from an internet playground retailer?
Buying from an internet retailer helps keep the process very straightforward and easy! Most internet companies use programs like google earth, and interactions with the customer via email or phone call to determine the scope of work. Our trained sales representatives and project managers live within two hours of their farthest territory or region. At Metro Recreation we will even be able to visit your project to ensure the accuracy of any order and minimize the need to change any order!
Contact Us
If you want to request a quote, ask a question, or discover all our playground possibilities, don’t hesitate to reach out. We’d love to talk about bringing adventure to your community!
